Order Status

We know you’re ready to get your hands on your BRCC gear and coffee ☕ and we’re moving just as fast to get it to you. Every order goes through a few key stages before it arrives. Here’s what each status means and what to expect:

Confirmed

Your order has been placed successfully and is being processed in our system.

At this stage, we’re routing your order to the best fulfillment center to get it shipped out as quickly as possible. This step can take about 1 business day, and slightly longer for larger orders.

Once your order arrives at the fulfillment center, it may take a couple more days before it moves to the next stage.

Multiple Shipments

Some orders ship from different locations. If that happens, your order will be split into multiple shipments.

As soon as one of those shipments gets a tracking number, your order status will update to reflect this.

Fulfilled

Your order is packed and has been shipped. Let’s go!

You’ll receive a shipping confirmation email with your tracking number as soon as it’s available.

Once tracking is created, your package is queued for carrier pickup. Tracking updates may take up to 5 business days (excluding weekends and holidays) to start showing movement, this is normal.

If your tracking looks unusual or takes a scenic route, no stress, your order is still on its way and will arrive fresh and ready.

 

Note: The shipping timeframe for your selected shipping rate begins after fulfillment. Please allow up to five full business days from the time your order is placed for processing and shipment from our warehouse.