Subscription Billing Frequency: How Charges and Order Timing Work
Billing Frequency
Understanding your billing frequency helps you stay ahead of every order; no surprises, just a steady supply of caffeine.
How Billing Works
Your first subscription order is processed immediately at checkout. After that, future orders are automatically placed based on the frequency you selected when adding the item to your cart.
For example:
If you place your first order on June 1st with a 14-day frequency, your next order will process on June 15th. This same cadence applies to all frequency options, including 21, 30, or 60 days.
When You’re Charged
For active subscriptions, your payment method will be charged when your next order is processed typically between 1:00 AM and 4:00 AM on your scheduled billing date.
You can check your upcoming order date anytime by logging into your account and navigating to the Subscriptions section.
Upcoming Order Notifications
You’ll receive an email 48 hours before your next order is processed. This is your window to make any updates, such as changing frequency, quantity, or skipping the order.
Once the order is placed, it immediately enters processing and cannot be modified. You’ll receive a confirmation email with your order number as soon as this happens.
Important Notes
- Your selected frequency determines when your order is processed and shipped, not when it will arrive. Delivery times may vary based on shipping method and carrier.
- Changes made within 24 hours of your scheduled order may not apply until the following cycle.
Last Sip
Your billing schedule runs on autopilot but you’re always in the driver’s seat. Keep an eye on your upcoming order date, make updates ahead of the 48-hour window, and your coffee routine will stay running like a well-oiled machine.
