Can I change an order that has already been placed?
Editing Your Order
Once you click “Confirm Payment” at checkout, our team immediately begins processing your order to get it roasted, packed, and shipped as quickly as possible.
Because of this fast turnaround, we’re not able to make changes to orders after they’ve been placed. Updates made after submission don’t always apply correctly in our system, and we want to avoid any issues with your order.
What Are Your Options?
While we can’t edit an order directly, we may be able to help in another way:
- Order Cancellation (if eligible):
If your order hasn’t entered fulfillment yet, we may be able to cancel it.
We’ve Got Your Back
Every situation is a little different, but our goal is simple: find the best possible solution for you, quickly and efficiently.
If you need help, reach out to our Customer Experience team and we’ll take it from there.
To cancel your order, please view the following article: How do I cancel an order that has already been placed?
If your Coffee Club order has not been processed yet and you'd like to make changes, you may find these articles helpful: